Our Quality and ISO Standards
The main objectives of the aviation authorities and aviation clienteles are:
• High level of common safety and security
• Fair and equal competition
• Safe company economy
• Minimization of operative restrictions caused by the regulations
• To improve and maintain the quality of both service and operation processes
• Follow all others carriers quality policies
• Improve competitiveness
• Support all advisable development activities
• Fulfill aviation authorities requirements


Concrete Service Quality goals set by our management:
• We want to be a leading independent ground handling company in Estonia;
• We want to create our own Tallinn Airport GH Quality Culture that includes the personal contribution of all our employees.
Krediidiinfo Ltd, an Experian company certifies that Tallinn Airport GH AS has achieved the rating “excellent” based on 2011 economic data.
We are awarded the distinction “Lufthansa Station of the Month”. For its excellent achievement of targets and quality assurance of the Lufthansa ground product, as well as for its committed customer care.

